FAQ

When did MADE© begin?

MADE started as a dream years ago which was realized January 2016.

How do I get MADE©? 
By working at it every day.. or shopping at madeofficialsite.com 

Is payment secure?
MADE© takes website security seriously. We use latest industry standard SSL encryption to protect your personal information. We accept PayPal, Visa, Mastercard and all other major credit cards.

What is your privacy policy?
MADE© does not share any of your information to third parties. Your shipping address may be shared with USPS for shipping purposes. Your credit card information is used only through our secure credit card processor for your payment, and is not stored.

How long will it take to receive my order?
Orders placed after 2:00 pm PST will be processed the next business day. Shipping lead time will average according to the shipping option you choose. UPS & USPS Ground: will arrive 5-7 business days (dependent on your location), 2nd Day Air: will arrive in 2 business days; Next Day Air will arrive the next day. 

*Please note, once the order has shipped, we do not have control over delivery/shipping times. Shipping times may vary depending on your location and whether or not UPS/USPS is having delays.

Can I ship to a P.O. Box?
Yes, we are able to ship to P.O. Boxes.

Will I receive a notification when I place my order?
You will receive a confirmation to the email address you provided within 1-2 hours of purchase.

I can't find the size chart.
You can find the size chart here.
Also, all of our garments are unisex, unless otherwise stated.

I forgot to add a style/s, can I edit my order?
Unfortunately no, we cannot edit any orders once an order has been placed.
You can request to cancel the entire order, and we will give you a full refund, and you may place a brand new order.

Do you ship internationally?
No, we currently only ship inside of the US and Canada (excluding Puerto Rico).

What happens if my package is stolen after delivery?
Once your order has been marked as delivered, we are unable to take responsibility for any stolen packages. If you suspect your package has been stolen, please contact local authorities for assistance and reach out to the freight company and file a lost freight claim.

When are your customer service hours?
Monday - Friday | 10:00 AM - 5:00 PM PST

Important Shipping Notice:
PLEASE DOUBLE CHECK YOUR SHIPPING INFORMATION UPON CHECKOUT.
If you request for an address change, we have the right to charge you double shipping or you may be instructed to cancel your order and place a brand new order.

Returns Policy:
ALL SALES ARE FINAL.
WE DO NOT ACCEPT RETURNS OR EXCHANGES.
In case of a damaged or mis-shipped item, there is a 30-Day window upon delivery date to notify us via info@madeblanks.com, in which we will either send out a replacement or a refund.
In case of a mis-shipped item, we will send a return label for the wrong items sent out (must be unworn, unprinted, overall not worked on).
Once they have been returned, we will send out a replacement.